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Commercial Restoration Perth: 24/7 IICRC Certified Response

Commercial property emergency? Call our commercial line 1300 473 786 . The duty supervisor answers directly, day or night.
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Commercial and Office Restoration Perth

Commercial restoration Perth is the IICRC-standard recovery of office buildings, retail centres, strata properties, warehouses, schools, healthcare facilities and government assets after water, mould, fire, smoke or biohazard events. Perth Restoration Services delivers commercial restoration across the Perth metropolitan area, working to AS-IICRC S500:2025 on water work, IICRC S520 on mould, IICRC S540 on biohazard and IICRC S700 on fire and smoke. Our IICRC-certified technicians respond 24 hours a day on 1300 473 786, with site-specific JSEA and SWMS supplied before works start.

COMMERCIAL WATER DAMAGE

Commercial water damage restoration is the rapid removal of water, professional drying, and moisture control to protect your building, prevent mould, and minimise business downtime..

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COMMERCIAL MOULD DAMAGE

Commercial mould remediation involves identifying the moisture source, containing affected areas, safely removing contamination, and restoring healthy indoor air quality to protect occupants and business operations.

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COMMERCIAL FIRE RESTORE

Commercial fire restoration involves emergency make-safe, soot and smoke removal, odour control, and structural cleaning to restore your premises safely and minimise operational downtime.

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Commercial Water Damage

What commercial restoration actually is

Commercial restoration is the controlled, IICRC-standard recovery of commercial, industrial or institutional buildings after a water, mould, fire, smoke, sewage or biohazard event. It is the mitigation phase; rebuild work follows separately.

Four Australian standards commonly apply: AS-IICRC S500:2025 for water damage, IICRC S520 for mould remediation, IICRC S540 for trauma and biohazard, and IICRC S700 for fire and smoke restoration. Each standard defines categories of contamination, scope, containment and verification requirements. Business continuity is the principal driver in commercial restoration. The objective is to mitigate the damage while keeping unaffected parts of the building operational, not simply to repair the affected area.

Containment plays a larger role on commercial sites than on residential ones. Plastic-sheet barriers, negative-pressure HEPA systems and dust controls let staff and tenants continue working in unaffected areas during the works. After-hours and overnight attendance is the norm on commercial restoration jobs. Major source removal and noisy structural drying often happen between business hours to avoid disrupting operations.

JSEA (Job Safety and Environmental Analysis) and SWMS (Safe Work Method Statement) documentation is required on commercial sites in WA under the Work Health and Safety Act 2020. We supply both before works start, alongside completing each building’s induction process. Insurance scope-of-works documents on commercial jobs are commonly delivered in Symbility, ClaimCenter, Encircle or a builder-specified format. We work in whichever format your insurer, loss adjuster or builder requires.

Restoration-led project management means a single supervisor coordinates the plumber, electrician, builder, air-conditioning contractor and other trades across the works. This reduces handover delays and keeps the claim file consistent for the loss adjuster.

Strata water damage in WA commonly affects two or more lots from one source. Documentation must be issued to the strata manager, owners corporation and each affected lot owner separately under the Strata Titles Act 1985 (WA). Public liability and workers compensation insurance maintained currently is a standard prerequisite for any contractor working on a commercial building in Perth. We carry both at industry-standard limits and can provide a current certificate of currency on request.

wet carpets

First 60 minutes: 4 steps for facility, strata and business managers

  1. Make the area safe. Activate your emergency response plan, isolate power and water to the affected zone, clear staff or tenants from any immediate hazard, and notify the building manager and security.
  2. Stop further loss. Where it is safe to do so, stop the water source, isolate the affected floor or unit, and protect valuables and stock that can be moved without disturbing the damage.
  3. Notify your insurer or loss adjuster. Capture the incident time, take photos and a short video of the affected areas, and log the names of any affected tenants or staff for the claim file.
  4. Call us on 1300 473 786. We dispatch a commercial supervisor to scope the works, manage make-safe, and coordinate with your builder, plumber, roofer and compliance contacts.

Sectors we serve

  • Office buildings (CBD towers and suburban office parks)
  • Retail centres and shopping precincts
  • Warehouses and light-industrial premises
  • Healthcare facilities and medical centres
  • Schools, childcare centres and tertiary campuses
  • Retail centres and shopping precincts
  • Healthcare facilities and medical centres
  • Aged-care residential facilities
  • Government and local council buildings
  • Manufacturing, food processing and cleanroom environments

Our process, from first call to handover

  • First call. Triage with our commercial dispatch line. We capture incident details, building type, scale, access requirements and any tenant-impact constraints.
  • Hour 1 to 2, supervisor dispatched. A senior technician attends to scope, classify and start make-safe. After-hours calls reach the duty supervisor, not a call centre.
  • Hour 2 to 6, make-safe and containment. Power isolation, water shut-off, area secured, containment built where required. Site-specific JSEA and SWMS issued.
  • Day 1, scope documented. Photographs, moisture or contamination readings, classification under the relevant IICRC standard, draft scope sent to your insurer, loss adjuster or builder
  • Day 1 to 2, occupancy plan agreed. We confirm with the facility or strata manager which areas can remain operational, when noisy works run, and tenant or staff communication.
  • Day 2 onward, mitigation. Extraction, drying, source removal, cleaning, or fire and smoke remediation as the event requires. Daily readings and progress reports issued to stakeholders.
  • Verification. Dry certificate (water), Post-Remediation Verification (mould), clearance inspection (biohazard), or air-quality and odour check (fire and smoke).
  • Handover. Full job file issued: scope, daily logs, photographs, certificates and the builder-ready scope for the repair phase. Final stakeholder report supplied
commercial bathroom mould

For Insurance Assessors, Brokers, Loss Adjusters, Strata and Builders

We work to AS-IICRC S500:2025, IICRC S520, S540 and S700 documentation standards from the first hour on site. Our reports give you the moisture data, contamination classification, photographs and verification you need to settle commercial claims confidently and defensibly.

  • IICRC Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD) and Applied Microbial Remediation Technician (AMRT) certified field staff.
  • Scope-of-works delivered in your preferred format.
  • Public liability and workers compensation insurance maintained 
  • We work with numerous insurer panels.
  • Restoration-led project management with a single supervisor per claim.
  • Loss-adjuster-ready reporting with daily readings, photographs and verification certificates
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Equipment and methodology

  • Truck-mounted high-volume water extractors for fast bulk removal across large floor areas.
  • Banks of LGR and desiccant dehumidifiers sized to large cubic-metre loads.
  • Drymatic II heat drying systems for closed-zone structural drying without unnecessary demolition.
  • Injectidry HP60 systems for cavity drying of walls and floors.
  • Multiple HEPA-filtered negative air machines and air scrubbers for large containments.
  • FLIR thermal imaging cameras for moisture mapping and post-fire heat-pattern verification.
  • Data-logging hygrometers and psychrometers for continuous environment monitoring.
  • Industrial soot vacuums and chemical sponges for fire and smoke residue removal.
  • Ozone generators and hydroxyl machines for odour neutralisation after fire or biohazard.
  • ULV foggers and registered antimicrobial agents for post-biohazard treatment under IICRC S540.
  • Personal protective equipment including P2/N95 respirators, half-face APRs with P3 cartridges, and disposable coveralls.
EventStandardCommercial IncidentsFirst Priority
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Water damage AS-IICRC S500:2025Burst sprinkler head, roof storm leak, supply line failure, fire main test discharge, hot water system rupture.Extract, classify Cat 1/2/3, structural drying.
Mould IICRC S520Long-running roof leak, HVAC condensation, post-flood mould, strata bathroom cavity mould.Preliminary Remediation Assessment, contain, source removal.
Fire & smoke IICRC S700Kitchen fire, electrical fire, neighbouring tenancy fire, plant-room incident.Make safe, isolate HVAC, contain soot and odour.
Biohazard / sewage IICRC S540Sewage backflow in basement or commercial kitchen, contamination event, vandalism, trauma.Full containment, PPE, biocide, regulated waste handling.
Storm damage AS-IICRC S500:2025 + builder make-safeRoof tile blow-off, broken windows, water ingress through facade.Temporary make-safe tarp, dry-out, builder handover.
Laser Cleaning Perth

Commercial precincts we cover across Perth

Perth CBD

High-rise office and hotel sector; familiar with most building manager protocols and after-hours access procedures.

West Perth

Office park sector; common after-hours response for legal, professional services and resources-sector tenancies.

East Perth

Mixed commercial and residential strata; high-rise water-event experience.

Subiaco

Character commercial buildings along Hay Street, Rokeby Road and Roberts Road; heritage-sensitive drying.

Joondalup

Suburban office park, retail centre, education and healthcare cluster.

Cannington and Welshpool

Light-industrial precinct; warehouse and distribution-centre attendance.

Canning vale

Warehouse, retail and logistics precinct; large-volume drying capacity matched to large floor areas.

Wangara and Malaga

Light-industrial; our base is in Wangara, giving rapid northern-corridor response.

Osborne Park

Commercial precinct; mixed offices, showrooms and small-format retail.

Midland

Eastern corridor commercial and light-industrial.

Belmont
Airport-precinct commercial, hotel and logistics.

Bibra Lake and O’Connor
Light-industrial and trade precinct.

Fremantle commercial precinct
Heritage commercial buildings requiring slower, careful drying and material salvage.

Call our commercial line, 24 hours a day, 7 days a week

Downtime is the largest cost in commercial restoration. We make-safe within hours, contain the affected area, and keep your unaffected tenants and staff operating throughout.

Call 1300 473 786 (1300 4 RESTORE) anytime. JSEA, SWMS and scope-of-works supplied before works start.

Perth Restoration Services, Inspiration Drive, Wangara WA 6065. Serving the Perth metropolitan area.

Commercial Flood, Fire and Mould Restoration Near You

When disaster impacts your business, fast action matters. Our Perth-based restoration team provides professional commercial flood, fire and mould remediation services to help businesses recover quickly and safely. Using industry-standard drying equipment, moisture detection technology and IICRC-aligned remediation methods, we restore affected properties while minimising disruption to your operations.

From water damage and structural drying to smoke, soot and mould contamination remediation, we work with property managers, builders and insurance companies across Perth to return commercial spaces to a safe, compliant condition.

Need urgent help? Contact our Perth restoration team for rapid response and professional assessment.

FIND OUT MORE ABOUT COMMERCIAL WATER, MOULD AND FIRE DAMAGE RESTORATION?

Four IICRC standards commonly apply. AS-IICRC S500:2025 for water damage, IICRC S520 for mould remediation, IICRC S540 for trauma and biohazard, and IICRC S700 for fire and smoke restoration. Each standard defines categories of contamination, scope, containment, and verification requirements. Working to these standards is the most direct way a contractor can demonstrate competence to an insurer or loss adjuster.

The timeframe depends on the extent of water intrusion, building materials affected, and contamination level. Most structural drying projects take several days, but large-loss commercial sites may require longer. Professional moisture monitoring ensures the building is dried to industry standards before repairs begin, reducing the risk of secondary damage or mould development.

In many cases, commercial insurance policies cover sudden and accidental water damage. Coverage can vary depending on the cause, such as burst pipes, storm damage, or roof leaks. A professional restoration company provides detailed documentation, moisture readings, photos, and drying logs to support a smooth insurance claims process.

Mould develops when excess moisture is present from leaks, flooding, high humidity, or inadequate drying after water damage. Even minor moisture issues can lead to significant mould contamination if not addressed quickly. Identifying and resolving the moisture source is essential for successful remediation.

Yes, mould can affect indoor air quality and may trigger respiratory irritation, allergic reactions, and workplace complaints. In commercial settings, mould contamination can also create compliance and WHS concerns. Professional mould remediation includes containment, negative air pressure systems, HEPA filtration, and safe removal of affected materials.

The process begins with a detailed moisture assessment and contamination inspection. Affected areas are isolated to prevent cross-contamination, mould-damaged materials are safely removed, and the structure is cleaned and dried to IICRC standards. Proper documentation and post-remediation verification help ensure the property is restored to a safe and healthy condition.

Commercial fire restoration includes emergency make-safe, soot and smoke residue removal, structural cleaning, deodorisation, and coordination with insurers and builders. Smoke and acidic soot can continue to damage surfaces and equipment if not treated quickly, so immediate professional intervention is critical. 

Soot particles are often corrosive and can damage electronics, metal surfaces, HVAC systems, and inventory. Smoke odours can also penetrate porous materials and impact indoor air quality. Professional fire restoration technicians use specialised cleaning agents, HEPA filtration, and deodorisation techniques to restore a safe working environment.

Restoration should begin as soon as the site is declared safe. The faster soot and smoke residues are removed, the greater the chance of salvaging materials and reducing long-term damage. Prompt action also supports faster insurance assessments and business recovery.

Certified By
Prochem
Color Cue
Woolsafe
IICRC Certified
Restoration Industry Association
Australian Cleaning and Restoration Academy
Nation Training
Coach 8
RTI Learning
Drymatic Heat Drying
CCAWA
Preo Training
3M
Some Of Our Reviews!

Why choose Perth Restoration Services?

“Brilliant prompt service. Helpful and professional in every regard. Definitely recommend Perth Restoration Services for water damage and mould assistance if you ever require such a service. Thanks to a Lovely Company.”
Roger Davies
Roger DaviesEngineer
“Perth Restoration Services came to my rescue when in a very sticky situation water damage experience. They were the most professional company I have ever dealt with when it came to passing on report and information to insurance company. 6 out of 5 stars..”
Alfonso Jones
Alfonso JonesStudent
“This company were just fabulous with assisting with a bath tub overflow. Their prompt service, professional nature and experience helped relax me and guide me through a very stressful period in my life. Thanks to all of you at Perth Restoration Services.”
Michelle Friedman
Michelle FriedmanTeacher
“Brilliant prompt service. Helpful and professional in every regard. Definitely recommend Perth Restoration Services for water damage and mould assistance. Thanks to a Lovely Company.”
Richard Ford
Richard FordManager
"I didn’t ever think this would ever happen to me but it certainly did. Water damage throughout my main bedroom and ensuite. Perth Restoration Services we’re top quality and extremely lucky theirs was the first number to pop up when I needed assistance.Their magnificent effort means my house is as it was prior. Thanks"
Jack Hogan
Jack HoganTradesman
Contact Us for a Quote

Get In Touch With Perth Restoration Services And We Will Reply ASAP! From Drying Out Wet Buildings To Full Commercial And Residential Property Refurbishment

Call Us 1300 473 786
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If you need to get in touch with us for an urgent matter, Call us rather on 1300 4 Restore.

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